6/30/2025-“I thought that buyer LOVED me.”

Daily Quote

“Make friends first, make sales second, make love third. In no particular order.” Michael Scott (The Office)

SKILL

“I don’t get it…we had a rip-roaring time right before Memorial Day, but the buyer’s been a ghost since then.”

Yeah…it happens.

Sometimes, you catch one at the right time, share a few yucks, and you put it in the “connected” column. Other times, pffft… evaporation.

Here are a few relationship-building truths:
1. Nobody owes you anything in exchange for a few drinks or a game.

2. Having the same dog breed as a KDM buys you something, but not a lot.

3. Always bring the value…even when you’re in social selling mode. “Connecting” plus “value” is hard to beat.

DO

Think about upcoming customer interactions. Whether you’ll be at a bar, on the course, at a conference, writing an email, at a cafe, pitching for the first time – no matter where or what – focus on bringing the value. (BTV!)

Value = industry insights, competitive info, value prop enhancements, a service story.

Push yourself to figure out what “value” means for your mate, whether you’re in the mosh pit or at a cafe.

It’s not just your charming personality that builds relationships; it’s what you do to make your customers’ lives easier that makes the difference.

Say it aloud: “Bring the Value”! (BTV!)

OOMPH

Quick, what’s the opposite of value selling?

Manipulative hucksterism???

Sure, go with that. And it’s on perfect display in the movie Tin Men, a sleeper comedy featuring the sleazy lives of door-to-door aluminum-siding salesmen. (Yes, aluminum-siding.)

Watch this fun clip to see what it looks like to NOT sell value.