Skill + Do
Not every request from your customer is an emergency, so stop pulling fire alarms. If you were on the support team helping you, how would you want to be engaged?
Most of those charged with helping you sell inside your company probably don’t report directly to you.
Think about that for a minute. What’s the best way to motivate them and get them engaged in helping you?
Also, consider that those very same people might be a bit envious of you. They don’t see you sweat, worry, or stress about your customers…or your job; they hear about the great vacation you just took or the new car you bought and think mostly of those things.
The TOP 10% are those who make everyone feel like a million bucks…whether that person is a peon buyer, the CMO of your top client, or a junior-level support member of your team.
Forget the obvious of not treating them like a subordinate…make them care.
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Tomorrow - May 10 - 11
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Laugh and your world changes
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Today - May 9
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Wow a customer, get a referral
Asking clients for intros inside their organizations doesn’t just help you get meetings; it is also a fast track to learning how they think about your offering. They won’t intro you if they don’t like you.
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May 8
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TOP 10% meeting prep
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May 7
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Today is Give Yourself a Break day.
Indeed, you deserve a break today…and tomorrow. Be as good at practicing self-deprecating humor, grace, and forgiveness as you are at practicing your presentations.
"Only those who will risk going too far can find out how far one can go." T.S. Eliot
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