6/23/2025-Q2 account reviews that make your mgr smile.

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Skill

YAY, it’s account review season!

If you’re preparing for your upcoming Q2 review with your manager, ensure you’re tight on each account’s Objections and Obstacles. (Moving forward toward Q3 greatness will be harder without that knowledge.)

And if the review has already taken place and you’re executing against your plan, forge your strategic path based on known O&Os.

Keeping the Two Os top of mind as you work your accounts means you’ll qualify business and find buyers more efficiently than sellers who don’t embrace deal-breaker issues.

Do

Do you sweat over preparing for your account reviews? That’s not entirely a bad thing, after all. It means you care.

How much do you sweat?

1. Ensuring your "account objectives and KPIs" section is accurate is important…but don’t sweat it too much.

2. Projecting revenue for each target account? Yeah…sweat the details.

3. Understanding the specific Objections and Obstacles that exist on every key account? Sweat like you just ran a marathon.

Q2 is closing soon, so there will be a re-set on several selling metrics: quotas will click back to start, pipeline growth will re-set at the same floor for all, and all other quantitative score-keeping will return to zero.

Hopefully, Q2 was a good quarter for you, and the start of Q3 invites optimism and a new plan for another great performance. Quarterly strategic reviews and previews should prompt you to elevate your thinking beyond your usual tactical moves.

Data is the foundation for smart, strategic selling, and it starts with analyzing key sales metrics. At the minimum, measure actual revenue against projections for each key account. That data will tell you a lot about your ability to project revenue and work an account.

Metrics like pipeline size and close rate are important but not as crucial as understanding what your customers want to buy – from you and competitors. With that comes your knowledge of objections and obstacles that exist per account; your CRM might not have a place to store that kind of intel, so figure out how to integrate it into your account review forms.

The next crucial piece of data is the examination of buyer personnel: are the KDMs who claim to hold decision power truly those who can say "yes"? What about champions? Do you have champions on the buy-side? If so, are they able to help you understand the true obstacles that prevent you from breaking or growing the business?

Account reviews are powerful exercises between you, your manager and other enablement personnel. Make sure you collect the right data and focus on what’s important to help unlock higher revenue for the next quarters.

Oomph

Obstacles are merely opportunities disguised as your worst nightmare.

And in your worst nightmare, you mostly want to run away."

In The Sales Life, the Two Os should make you run towards.

Thank goodness for Steven Claunch, the one-handed, short-legged basketball star (yup) who effortlessly slaps down obstacles* and assertively moves forward.

You’ll love his story.

Quote of the day

"We are what we repeatedly do. Excellence, then, is not an act, but a habit." Will Durant