Category: Uncategorized

  • 6/19/2025-Tighten your Q3 goals

    Daily Quote

    “Shoot for the moon. Even if you miss, you’ll land among the stars.” Les Brown

    SKILL

    How’s Q3 looking? …for both your revenue quota and your skills goals?

    As you prepare for another 90-day combat term, remember the classic sales mantra: manage your performance, not your results.

    “Results” is represented by your quota goal. Your performance relates to your activity goals…and that’s where you focus on your skills.

    By now your manager has dropped your Q3 revenue quota on your head, but today and this week should be spent solidifying your Q3 skills goals.

    DO

    Today, work on your account and skill goals for Q3…get ’em locked-n-loaded this week. Ensure that you include specific measurement metrics for each.

    Which of your top accounts needs a specific goal to stretch you? Is “Grow ACME by 20% in Q3” a big enough goal?

    And which skill do you want to improve? Pick one! Probing? Listening? Qualifying? Revenue projecting? Objection handling?

    Write the specifics down for both your key account(s) and skill.

    OOMPH

    In this clip from the cult-classic Office Space, Peter describes how he works – or in his case, how he doesn’t work. Yet, he helps us remember a healthy goal-setting thought process….

    1. Thinking about goals: gooood!

    2. Writing goals down: NOW you’re talking.

    3. Measuring goal achievement regularly throughout the quarter: WHOA baby! You go…!

  • 6/18/2025-43 tips on closing business

    Daily Quote

    “I know I’m gonna close that account…I just don’t know when.” Michael Hess

    SKILL

    43 different ways to close business??? HA, made you look…” There’s no magic wand that will help you close business.

    But if you follow this formula, you might see a difference in your close rate:

    Closing = value presentation + qualify + objection handling ➗ constantly.

    More or less.

    You can “ask for the business” all you want, but unless you apply the above formula frequently throughout the funnel, you won’t earn high close rates.

    DO

    Today, create a few qualifying and objection-surfacing questions you’ll ask in your customer meetings. (You’re more likely to ask the questions if you first script them.)

    Here’s your first qualifying question that focuses on closing: “You’ve said ‘we’re looking good’….how good are we looking to get your business?”

    As for surfacing objections, how about, “How big are the obstacles that may prevent us from doing a deal?”

    Think about what scenarios will come up in today’s meetings, and prep your questions.

    OOMPH

    The “Always Be Closing” scene from Glen Gary Glen Ross, starring Alec Baldwin is timeless …and harsh, too. (Find it on YT if you need another dose.)

    For a change of pace, check out a parody of the skit featuring none other than Alec Baldwin as he offers a variation on the “ABCs” of sales in this SNL clip. (Even though we’re still half a year from the holidays, this one is fun!)

  • 6/17/2025-Brevity and clarity

    Daily Quote

    “Life is really simple, but we insist in making it complicated.” Confucius

    SKILL

    A big part of success in selling is based on making it simple for your buyers.

    Make it simple for them to understand your value.

    Make it simple for them to understand you.

    If you can distill the complexity of your offering and present it in a way that makes it easy for the customer, you will win the communication game.

    This means cutting down your words and translating for your customers.

    Buyers don’t have the time, energy, or interest to cut through the complexity you unintentionally create.

    DO

    Practice brevity and clarity today!

    Govern your words in your verbal communications. Can you say “more with less”? Can you get your point across faster and easier?

    What about your writing? Are you proofing, editing, and using AI to help you condense your messages?

    More importantly, how’s your “ask”? Are you direct and specific with what you want from your customers?

    Pare it down, today.

    And then work on it again tomorrow.

    You’ll get there.

    OOMPH

    To reinforce today’s message about communication simplicity without some cliche video about K.I.S.S., you’ll need to offer your full attention to this Short.

    Blink, and you’ll miss it…literally. It’s the shortest Short ever produced.

  • 6/16/2025-Hey, didya hear the one about…?

    Daily Quote

    “I’m obsessed with giving the audience something they don’t see coming.” Jordan Peele

    SKILL

    Esteemed Sales Manager Lou Tosto is a great motivator…and he uses a bunch of great lines to inspire his team. One of his best is this one he uses to exhort his sellers as they head out the door for pitch meetings…

    “DON’T BE BORING!”

    Lou recognizes that part of making a sale means being engaging and yes, maybe a bit entertaining too.

    Your buyers won’t base their decisions entirely on your electric personality, but it helps to be charismatic and excited.

    Make the customer feel something, and you’re more likely to be remembered.

    Try telling stories that make your buyers feel.

    DO

    You’re not alone if storytelling doesn’t come naturally to you. But practice will help.

    Start by thinking about a recent experience on another account that might interest your customer (omit the account and buyer names, of course). Try to frame the story so it presents your company’s service proposition….or bolsters your value proposition.

    Practice your story with a friend and keep it to about 90 seconds or so.

    Then…try it on a customer and see where it takes you.

    Even if your client doesn’t jump out of their seat, that’s okay. You got thick skin…keep telling and refining that story until it’s where you want it to be.

    OOMPH

    Lucky for you, Paul Smith, the author of Sell with a Story, is here to help you build storytelling muscle.

    Watch the first ten minutes of this interview with Paul, and you’ll learn specific tips to help you craft stories that get you remembered.

  • 6/14/2025-Mindfulness/Self Care

    Daily Quote

    “It’s a funny thing about life, once you begin to take note of the things you are grateful for, you begin to lose sight of the things that you lack.” Germany Kent

    SKILL

    Collecting toys and material wealth is not why you’re in sales.

    It may have been part of why you signed up for The Sales Life, but in your heart, you know it’s not what drives you.

    Ask any senior seller how much they made in commissions two or three years ago, and they won’t remember.

    Ask the same seller what s/he’s most proud of in the last few years, and you’ll hear anecdotes of collaboration, fighting through obstacles, and lessons of perseverance. The word “teamwork” will come up.

    The only details they’ll be able to recall are the specific names of those they joined arms with on the battlefield.

    DO

    You know that getting what you want is only a decision away.

    Do you want a robust pipeline? …schedule more prospecting time.

    Wanna nail your quarterly goals? …set achievement milestones and hold yourself accountable.

    It’s the same with mindfulness.

    To mentally escape – a requisite weekend activity for all seller athletes – you must do the things that bring you joy and release. And that includes dedicating yourself to a mindfulness practice.

    OOMPH

    Endless staring at the surf definitely counts as a mindfulness activity.

    But if you can’t get to a beach today, launch this extended play video on your TV monitor and dare yourself to take anything seriously!

    Even if you’re cleaning the house today, which can be meditative, frequent glances at the images on your monitor will bring added peace and serenity.

  • 6/13/2025-“I don’t need to prepare, I got this.”

    Daily Quote

    “Failing to prepare is preparing to fail.” Benjamin Franklin (and made popular by John Wooden)

    SKILL

    Thorough and strategic preparation is the foundation for successful selling. You’ve heard that, but do you believe and DO it?

    Have you wondered why something as simple and proven as preparing for pitch meetings is often overlooked?

    It’s because your “I got this!” kicks in… and makes you believe you do.

    The worst feeling in the world is walking out of the meeting mumbling, “I shoulda done more homework.”

    Prep is a controllable variable.

    DO

    Focus your preparation skills on your client interactions: “sales calls”, a.k.a. “pitch meetings”.

    Create a pre-meeting template to help guide you.

    Write down these titles in the A column of a sheet:
    1. Client names
    2. Meeting agenda/goal
    3. MY meeting goal (not publicly broadcast to the customer, nor a part of #2)
    4. Issues (a.k.a. “objections and obstacles”)
    5. Strategic questions
    6. Stories
    7. Anticipated next steps and obligations

    Fill out the template before every customer meeting!

    OOMPH

    Having won ten national championships in college basketball, UCLA’s John Wooden is inarguably the greatest winning men’s basketball coach on the planet. (Calm down, Geno Auriemma fans…note the word “men’s”!)

    The anchor of Wooden’s winning ways is his Pyramid of Success, which doesn’t only apply to basketball…it applies to you and what you’re doing right now.

    This video introduces you to Wooden’s Pyramid and is peppered with a bit of hoops trash talk.

  • 6/12/2025-Rev your Q4 engine

    Daily Quote

    “Without leaps of imagination or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning.” Gloria Steinem

    SKILL

    Close your eyes and picture yourself around your Thanksgiving table this November, surrounded by family, friends, and great food. Your Q4 will be “in the books” by then.

    …the food and drink will taste so much better if you nail the last quarter of the year…right?

    The feeling you don’t want to have come late November – or whenever your Q4 selling ends – is that you ran out of time.

    Study the calendar hard to understand the time parameters of your Q4 selling season…and then work on Q4 today!

    DO

    You don’t merely want to hit your Q4 goal; you want to smash it out of the park. To do that, you’ll need to think and act differently than you do in Qs 1-3.

    Ask yourself these questions to stimulate strategic Q4 action:
    1. How can you sweaten the ideas and proposals you’re pitching to your Q4 target accounts?

    2. What is your Plan B for your Q4 target accounts? (Develop those ideas now.)

    3. What ideas can you present to your “B” accounts to get them aboard?

    4. Which KDMs need your manager’s appeal for a meeting?

    It takes a village…mobilize yours today!

    OOMPH

    If you carve out time and work on your Q4 each day for the next few months, you won’t have to respond like the sprinter on the track in this Short.

    While he notches a very impressive comeback, don’t think you can do the same for your Q4. You must run your Q4 game from the front.

  • 6/11/2025-Renew EVERY account

    Daily Quote

    “You can focus on adoption, retention, expansion, or advocacy; or you can focus on the customer’s desired outcome and get all of those things.” Lincoln Murphy

    SKILL

    According to the book Marketing Metrics, you have a 60 to 70% chance of selling to an existing customer and a 5% to 20% probability of selling to a new prospect.

    However, just because your client bought once doesn’t mean you’ll skate through the renewal process. Often, you’ll need to work harder to secure a second contract.

    Your renewal strategy should include the following:
    1. Examine the data on how your client used your product or service,
    2. Talk to your account managers to learn what they learned from interacting with the client,
    3. Dust off your probing and qualifying skills…

    DO

    Build a playbook of questions to ask your customer that will help you secure compelling contract #2:

    1. “What did you like most about our product/service?” (And of course, “What didn’t meet your expectations?”)

    2. What do you wish we could do more of for you?”

    3. “How would you quantify the value you’re getting from our offering/partnership?”

    4. “How was our service?” (How can our service have been better?)

    5. “Who would you use if you didn’t renew with us?”

    Indeed, you can add much more to this list…do it today so you’re ready when your renewal efforts begin.

    OOMPH

    While entertaining to watch the filmmaker Christopher Nolan participate in a rapid-fire interview (15 questions in 60 seconds), this Short illustrates the exact opposite of what your renewal strategy will be with your clients.

    Watch it.

    Can you identify the strategy differences?

    Nolan’s interviewer asks closed questions…many of which are insipid and don’t reveal a dam thing. You’ll be asking open-ended, impact questions.

  • 6/10/2025-Email BPs, take #65

    Daily Quote

    “How to write a good email: first, write your email. Second, delete most of it. Last, hit send.” Dan Munz

    SKILL

    Email hit rates will always be minuscule, but it’s a good practice to step back a second before hitting “send” because there’s always the chance you’ll get a response!

    Consider these two essential facts about email communication:

    1. Quality and accuracy are much more important than reply speed. You get no brownie points for replying to every client email in 3.4 seconds. Take your time to make your notes clear and brief.

    2. Email is a lousy conversation tool. (Eeesh…the back-n-forth-n-forth-n-back.) Email convos get soooooo tedious and always create confusion. (Don’t assume you can’t get your prospect/client on the phone.)

    DO

    For every email today, practice this protocol: create, pause, edit, read aloud, pause, edit, send. If you like acronyms: “CPERPES.” (It’ll grow on ya.)

    And…or…

    …stuff your essential emails in your drafts folder for a few minutes before you send ’em. (The time away is guaranteed to help you spot improvement areas.)

    Just because you’re constantly traveling in the fast lane doesn’t mean you can’t slow down and apply thought to your emailing.

    OOMPH

    Forget how you might feel about Louis C.K. (polarizing dude, eh?)…nobody has nailed the absurdity of email like he does in this R-rated Short.

    Enjoy!

  • 6/9/2025-Get outa my way today!

    Daily Quote

    “Why is Monday so far away from Friday and Friday so bloody close to Monday?” Anonymous

    SKILL

    How ya feeling…1-10?

    It’s okay if you’re closer to 1 than you want to admit…especially if you’re suffering from a Summer Weekend Fun Hangover!

    When you feel slow, it’s easy to remain in the slow lane. But you gotta fight that. Remember, you dictate the pace…you establish your sense of urgency.

    Easing into a week is not really a thing. You can’t afford to waste a drop of time in this competitive arena. Mondays are 20% of your workweek…more if you’re taking a Summer Friday this week!

    DO

    Don’t fall back on the Summer Monday Syndrome and allow yourself to coast.

    The title of this section is “DO”…so do something really good, today. Make something happen. Anything!

    And after you do something that builds momentum, write about it in your WINS Journal tonight to help you celebrate your “DOing.”

    Don’t mistake quantity for quality. Focus on a significant DO today. Get your butt into the fast lane.

    OOMPH

    Regardless of the side of the bed you woke up on this morning, you may get a kick to your day and week with Kobe.

    No, not steak. Kobe Bryant…the brilliant and immortalized basketball player.

    Listen here to one of Kobe’s best speeches.

    Even if you’re not a basketball fan, you’ll appreciate his intensity and great attitude. That guy was a supreme DOer!