Category: Uncategorized

  • 8/1/2025-On this day, Jackie Joyner-Kersee

    Daily Quote

    “Ask any athlete: We all hurt at times. To ask it not to ache would be too much.” Jackie Joyner Kersee

    SKILL

    On this day at the 1988 Summer Olympics in Barcelona, Jackie Joyner-Kersee won Gold in the heptathlon, becoming the first person to win the event in consecutive Games.

    Jackie’s career winning totals include six Olympic and four gold medals at the World Championships.

    So why should you, sales athlete care about Jackie?

    Spectators and fans saw Jackie winning…but they didn’t see how she fought through injuries and mental obstacles during her career. All athletes have to endure some amount of pain and suffering to win.

    DO

    Even champs who make it look easy play with pain. To master the art of “making it look easy,” try this exercise:

    1. Write down every issue that nags at you…it could be a physical or mental malady. However big or small, itemize it.

    2. Review each issue and decide how you can minimize its distraction. (The sheer act of acknowledgement will help you gain the strength you need to perform at your best.)

    Self-pity is normal and acceptable… to a degree. However, success in The Sales Life means you must develop your minimizing muscle.

    OOMPH

    Up to the 1988 Barcelona Olympics, Jackie had been unbeaten in the heptathlon for four years! (FOUR YEARS!)

    That means Jackie wasn’t competing against the field as much as she was competing for the record books.

    Stroll back to those 1988 Games and watch a 3-minute clip to see how Jackie did against the record book!

  • 7/31/2025-Strat. planning hurts me bum

    Daily Quote

    “Strategic planning often spoils strategic thinking, causing managers to confuse real vision with the manipulation of numbers.” Henry Mintzberg

    SKILL

    Whether you’re tracking ahead or behind your Q3 rev target, the last day of a month is a good time to study what your strategic account planners say.

    Every seller on the planet labors over strategic account planning, i.e. “…why am I doing this stupid exercise?”.

    Well…you created your Q3 account planners many moons ago for this exact moment when you need to pull back to a macro view. If constructed smartly, your planners will help you identify insights and action reminders that require your attention at this stage of the term.

    Hitting quarterly numbers is easier when you have a plan.

    DO

    Today, review your account plans and focus your attention on these three areas:

    1. Who do you need to talk to now to affect rev for the quarter? (Which KDMs need love?)

    2. What has Chat told you is new about the macro strategies of your key accounts that you can use to tweak a proposal…or adjust your value prop?

    3. What new ideas can you present to your key target accounts that will yield rev this quarter?

    OOMPH

    Search “strategic account planning” in YouTube, and you’ll get lame vids from all sorts of Joes telling you what you know.

    How’s this literal gem: “…to project accurate revenue, you have to be good at account planning.”

    Whisper the words “strategic account planning” to your MySalesDay True North Star, and you’ll get a Short featuring a dude who packs an outlandish time capsule to be opened in ten years.

    …sometimes, you don’t need a video tied to the daily MSD theme! Sometimes it’s good to just wander…

  • 7/30/25-“I sound like that?”

    Daily Quote

    “Clarity of thought is a must for clarity in speech.” Cicero (Mr. Marcus Tullius Cicero, to you.)

    SKILL

    It was Albert Mehrabian whose research famously concluded that 55% of a message’s impact comes from body language, 38% from vocal tone, and 7% from the words themselves.

    Ok, there are a few issues here….

    1. Since about 80% of your pitch meetings are through video, how do you make up for that 55% body language estimate?

    2. Almost 40% of your message is based on your tone…how do you know how you sound to your buyers?

    3. In The Sales Life, the words you use always matter. (The “ums,” “ya knows,” and “wait whats” stick out like a sore thumb, and they’re not unnoticed by buyers.

    DO

    Let’s tackle the issue incrementally:

    1. Push for more F2F meetings…and add “elevate body language” to your priority list when you’re meeting with customers.

    2. Record yourself in your pitch meetings. Hide at an undisclosed location during playback and appraisal. (It’s gonna hurt…just know that going in.)

    3. Clean up the language. Focus first on eliminating the garbage words you say (See “SKILL”), and then next, work on enunciation as you study the “word of the day” on your Webster’s Dictionary app.

    OOMPH

    If Benedict Cumberbatch thought he’d get laughed at for his mispronunciation of “penguin,” he most certainly would have taken a pass on providing the voice-over on the documentary.

    This Short is funny….sorry, Benedict.

    (Nobody’s perfect.)

  • 7/29/2025-Pipeline mgmt, or burnt toast?

    Daily Quote

    “The world is full of obvious things which nobody by any chance ever observes.” Arthur Conan Doyle

    SKILL

    Admit it, hearing the term “pipeline management” triggers thoughts of hot fudge sundaes, sunset walks on the beach, and puppies.

    No?

    Whadya mean you’d rather visit your dentist than spend time inside your CRM??

    Pipeline management is as dry as it gets for a seller. Admit it, slinking around inside the guts of your database makes you feel like a plumber (with all due respect…).

    But maybe, just maybe, if you looked at your CRM through the eyes of a detective (and not a plumber), it’d be more interesting.

    There’s money in your pipeline. Be like Sherlock Holmes and find it!

    DO

    Think of your CRM as one big alarm clock…an alarm clock with a 90-day timer. In that light, your CRM is all about the WHEN.

    WHEN is your opportunity in the pipeline going to close?

    Today, craft questions you will ask your customers that qualify the WHEN.

    Try this… “Hey Joe, we’ve been working toward a deal for a few <weeks/months>…by your estimation, when will this deal happen?”

    And this… “When will you know about the when, Joe?” (Don’t let buyers give you ambiguous answers about the timeline of their decision.)

    OOMPH

    If you could only have Sherlock Holmes sit beside you when staring inside your CRM, you’d be done with this pipeline management stuff in no time.

    Who’s your favorite Sherlock? …Robert Downey Jr. …Benedict Cumberbatch?

    It’s Benedict’s turn today to impress you with his deductive reasoning powers in this hilarious Short. (You may wanna use more grace in your buyer qualifying efforts.)

  • 7/28/2025-Who’s NOT my champion buyer?

    Daily Quote

    “Be honest, brutally honest. That is what’s going to maintain relationships.” Lauryn Hill

    SKILL

    How did you get so close with your BFFBs (BFF Buyers)?

    Is it because your kids attend the same school or because you both like the Foo Fighters? …or maybe you’re both fans of Katilin Clark?

    As you continue trying to convert every one of your buyers to “Champion,” understand that shared interests will only get you so far.

    It’s the above-and-beyond value you bring to the buyer and their agenda that gets you into the Champions Suite. Start your Champion development strategy by picking a sticky problem you can help your promising buyer with.

    DO

    This Champion development exercise is easy:

    1. List your running client and A prospect account names.

    2. Review all KDM names on those accounts and nominate those you feel are potential Champions.

    3. ID those individuals by these filters:
    a) Shared interests (table stakes, but a good start),
    b) How can you be of value to them? What specific action can you DO to help these prospective Champs?
    c) What’s their biggest headache that you can help with?

    This will require you to dig deep to understand their personal and professional motivations…and that’s the point.

    OOMPH

    To grow a relationship, sometimes you gotta “give one for free,” as you’ll see Don Draper do for Conrad Hilton in this 2-minute Mad Men clip.

    Initially, Don isn’t happy about bowing to “Connie,” but he understands he has to first give to get.

  • 7/26/2025-Mindfulness/Self Care

    Daily Quote

    “There is something wonderfully bold and liberating about saying yes to our entire imperfect and messy life.” Tara Brach

    SKILL

    If life is messy, as Tara Brach claims, The Sales Life is REALLY messy.

    Whether working on quarterly strategic account plans or plotting an upcoming pitch, your brain is constantly calculating. Every sales scenario and issue is constantly bouncing around in your brain.

    As you attempt to control and configure behaviors and outcomes, you are bombarded with yet more information that joins the cramped and active space between your ears.

    It is an exhausting way to run a week…but today is Saturday, and it’s time to push all that information aside.

    DO

    Sometimes you wake up on Saturday and the info, data, and work stimuli are still coursing through your veins. It’s hard to just shut it off.

    Well, use this downtime to get the week out of your head by journaling. And while you might keep a WINS Journal – regularly espoused by MySalesDay – that’s for all the good stuff that happens to you in The Sales Life, Mondays through Fridays.

    What about the non-work stuff in your life?

    Journaling always offers a valuable perspective on life’s complexities.

    And, journaling is also a reminder that you – and everyone else – are just a dot on our big spinning marble.

    A sobering thought? Yes. But a freeing one, too.

    OOMPH

    You can find many guided meditations by Tara Brach online, but this one is apt for reconciling the weight of the seller’s life.

    Don’t let the title of this meditation fool you. “RAIN” means “Recognize, Allow, Investigate, Nurture.” It is a way to bring mindfulness and compassion to difficult emotions.

    Lots goes on in your head, which means many emotions get generated, too.

  • 7/25/2025-Good luck eliminating objections

    Daily Quote

    “I thrive on obstacles. If I’m told that it can’t be done, then I push harder.” Issa Rae

    SKILL

    Given #1: Every prospect and client who meets with you has a laundry list of obstacles and objections about your offering.

    Given #2: Buyers spend zero time thinking about how to articulate those objections.

    No worries…the good news is you can easily learn to address objections, and minimize them proactively. Your job is not to eliminate buyer objections, it’s merely to shrink them.

    No offering is perfect; no product is without flaws. Your buyers will still buy from you even if your product is not perfect!

    DO

    Today, in your pitch meetings, proactively address objections and obstacles.

    If you’re in a 1:1 meeting, try the surfacing approach: “What part of our offering presents a problem that we have to work through?”

    If you’re in a group meeting, try the seeding method and suggest the objection you know they’re thinking about: “Often, buyers like you have challenges around the blah blah part of our offering…what are your thoughts on that?”

    Whatever you do, don’t let a meeting go by without proactively addressing objections and problems. The longer the buyer sits with their negative perceptions, the lower your chances are of scoring.

    OOMPH

    Solving – or handling – objections takes patience, dexterity, and time.

    None of those skills and traits are displayed in this silly, but classic 2-minute clip from the movie Tommy Boy.

  • 7/24/2025-Your Mgr is rooting for you

    Daily Quote

    “Tough times never last, but tough people do.” Robert Schuller

    SKILL

    Do you twitch when a “call me” text comes in from your Sales Manager?

    Try not to jump to conclusions…it’s probably something easy and simple. Yet, you’re right, they should have written “call me to discuss the ACME account.”

    Remember, you share the responsibility to have good communication with your manager. If you don’t want “call me” texts, explain to your manager why.

    The more you communicate with your manager, the more value you’ll create.

    DO

    Schedule a lunch date with your manager to discuss any tricky strategic issues you’re facing. Tablecloth meals are best for those convos; no Chipotle….too fast, too chaotic.

    Bring your most challenging issues to the meeting, and, of course, pre-notify your manager of your agenda.

    Never drop a pile of dung on your manager’s lap…they’re not good at turning piles into gold. Thus, you need to bring strategic thinking and solution ideas with you to lunch.

    Knock down a few of those meetings each quarter, and you’ll earn the right to hit Chipotle together for informal discussions.
    You’ll benefit when your manager is a strategic partner.

    OOMPH

    You want harmony with your manager….you want a mutually respectful and valuable relationship. Right?

    To get there, you must limit drama and emotion from your relationship…and the work day.

    For perspective on workplace trust, watch Harvard Business School professor Frances Frei in this fantastic TED Talk.

  • 7/23/2025-Stop saying “Thanks for your time.”

    Daily Quote

    “The longer the meeting, the less is accomplished.” Tim Cook

    SKILL

    Be honest: how often do you say “Thanks for your time” to your customers in a typical pitch meeting?

    Your time is as essential as theirs. Gushing with appreciation for their time does not position you as a professional.

    It’s fine to open a meeting with “TFYT,” and maybe use it at meeting close, but that’s it. You’re done. Quota of TWO is reached! Besides, you have much more essential things to do at the end of each pitch meeting.

    Act deserving when you’re in front of your customers.

    DO

    The best way to break a bad habit is to replace it with a good habit.

    Today, practice your meeting close technique.

    Here’s your formula going forward:

    “We’ve achieved a lot today, but obviously we need another meeting.” And then…

    1. Qualify their interest. “What is the most appealing part of what we discussed today?” (After asking, don’t move a muscle – especially the ones in your mouth).

    2. Summarize your value prop and qualify them again, “What about our value prop interests you the most?”

    3. Determine next steps. This includes actions assigned to the customer, e.g. asking for intros inside the org.

    OOMPH

    If you run a tight agenda and manage your time smartly, you’ll minimize what you see in this 2-minute clip showing what attendees really want to say in meetings.

    But yeah, minds wander. And your job is to minimize wandering as much as possible…yours included.

  • 7/22/2025-“Me no afraid of sales angst!”

    Daily Quote

    “Thinking will not overcome fear but action will.” W. Clement Stone

    SKILL

    As a proud seller, you may never say aloud, “I’m afraid of my quota,” or “I’m afraid of dealing with that bully of a buyer.” But that doesn’t mean seller’s angst isn’t a real thing for you at times.

    Numerous issues in The Sales Life can trigger angst: a new manager, hearing whispers about a big quota hike, or even rumblings about a re-org.

    The agita that can be produced is very real.

    Sellers constantly straddle the emotional line between stability and chaos. Glee and frustration. But fighting through big and small fears defines you. And you must learn to fight if you’re gonna work through that angst crap.

    DO

    Instead of playing NYT’s Connections on your break today, try this exercise to help you manage any selling angst that may be residing inside your brain.

    Write down everything and anything that causes your stomach to gurgle.

    Second, write a sentence about their root cause – and weight – to help you define the context of these issues.

    Last: jot down a sentence on how you can control and combat these distractions. And then, focus your energies there.

    If need be, talk to your manager or BFF seller about these gnats flying around your head…communication always helps.

    OOMPH

    Obviously, anxiety is a serious thing.

    There’s the heavy-duty stuff that requires professional consultation, and there’s the seller angst stuff that can inhibit your performance …both can strangle your enjoyment of job and life.

    This TED Talk by Glenn Rolfsen was chosen because it elevates beyond the typical bull you get on the web, a la “11 Tricks to Find Happiness in Your Stressed Out Job.” (“Oh, ok, just be happy…why didn’t I think of that?”)

    Glenn’s main pitch is simple: stop the back-biting at work.

    There’s nothing good that comes from talking negatively behind the backs of your peers, managers, enablement teammates…whomever.