Category: Uncategorized

  • 6/26/2025-Did your competitor have a good Q2?

    Daily Quote

    “The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” Peter Drucker

    SKILL

    Do you think ALL of the companies that received money from your clients in Q2 nailed it?

    Of course not.

    Many of them botched something or another with your target accounts. In fact, right this second, one of your buyers is ticked off at one of their vendors…YOUR competitor.

    It’d be a shame if you didn’t try to capitalize on that opportunity.

    Whether you do formal QBRs with your key clients or not, use the end of Q2 to survey them and uncover the truth about who is performing strongly and who has mud all over their faces.

    DO

    Today, practice how you’ll get your buyers to open up and share insights about your competition.

    Write these two questions down:

    1. “Hey, who’s nailing it for you these days?”

    2. “So, which vendor killed it for you in Q2?”

    The next opportunity you get, start with one of those two questions because asking “Who messed up for you this quarter?” won’t get them talking.

    Your job isn’t to persecute your competition, it’s to gain insights and get your buyers to crack the door open with intel. The door never opens on its own.

    OOMPH

    There are many paths you can make to ink a deal.

    Sometimes, you move them down the funnel perfectly; other times, you close a deal because another vendor screwed up and you’re next in line.

    Don’t wait to be next in line…position yourself next in line.

    In this TED Talk, “Don’t Believe Everything You Think,” Lauren Weinstein encourages you to keep your mind open to various business moves and approaches.

  • 6/25/2025-“Buyer, I object to your stupid objection.”

    Daily Quote

    “If you find a path with no obstacles, it probably doesn’t lead anywhere.” Frank A. Clark

    SKILL

    Can you turn a “no” into a “yes”?

    Can you dig through a brick wall with a plastic spoon and find an order?

    Can you move a buyer’s mind just enough through collaboration on a work-around?

    No seller on the planet has mastered objection handling (OH), but the good news is you don’t have to master it. You merely have to understand and use a few basic techniques that shrink the buyer’s objection.

    DO

    Today, write down the top three objections you hear about your offering.

    Next, create your script that presents your solution.

    Memorize the script.

    Here’s the next, most vital step: get a friend and role-play the objection.

    DO NOT PRESENT YOUR SOLUTION.

    Huh?

    While you need to understand what your solutions are, you need to focus on how you get customers to work with you on developing the solutions. You will not win if you simply “press play” and shove your solution down their throats.

    Practice questions that get them talking…and thinking with you.

    OOMPH

    Most sellers walk around with a hammer, trying to pound every problem they see, as if it were a nail. That doesn’t work when trying to overcome objections.

    Handling objections requires a dexterous touch.

    In this amusing video showcasing a challenging obstacle course, copy the cat – not the dog named Atena.

    Go slowly…and think.

  • 6/24/2025-I dread our weekly sales meeting

    Daily Quote

    “If you’re trying to get ahead…appearing smart in meetings should be your top priority. This can be hard if you’re daydreaming about Mexico, margaritas, or queso cheese dip.” Sarah Cooper

    SKILL

    You look forward to your weekly sales meeting because you’re happy to see your peers and learn about anything that might help you sell better. Heck, you might even get inspired along the way.

    …and then, the meeting starts, and so does the daydreaming. Pffft….all good intentions are out the window.

    The good news is you have successfully diagnosed the problem: you just don’t care to listen to other sellers engage with your manager about their deals.

    DO

    At the end of your next 1:1 with your manager, ask her/him for their opinions on the weekly group sales meeting. Keep it simple…”How satisfied are you with our weekly group sales meetings?”

    Hear your manager’s answer before offering, “Personally, the meetings would benefit me a lot if we spent more time on strategic selling issues, common objections, and tricky selling scenarios.”

    If there’s an opening, you might want to help your manager by suggesting that the meetings are not the best time and place for individual pipeline reviews.

    OOMPH

    Your manager needs you to speak up.

    If you don’t share what you are thinking to make things better for you and those on your team, then you’re cheating yourself.

    However, there is such a thing as a dumb idea.

    So before you open your mouth, make sure your ideas are not as dumb as what you’ll see in this Short.

  • 6/23/2025-Q2 account reviews that make your mgr smile.

    Daily Quote

    “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Will Durant

    SKILL

    YAY, it’s account review season!

    If you’re preparing for your upcoming Q2 review with your manager, ensure you’re tight on each account’s Objections and Obstacles. (Moving forward toward Q3 greatness will be harder without that knowledge.)

    And if the review has already taken place and you’re executing against your plan, forge your strategic path based on known O&Os.

    Keeping the Two Os top of mind as you work your accounts means you’ll qualify business and find buyers more efficiently than sellers who don’t embrace deal-breaker issues.

    DO

    Do you sweat over preparing for your account reviews? That’s not entirely a bad thing, after all. It means you care.

    How much do you sweat?

    1. Ensuring your “account objectives and KPIs” section is accurate is important…but don’t sweat it too much.

    2. Projecting revenue for each target account? Yeah…sweat the details.

    3. Understanding the specific Objections and Obstacles that exist on every key account? Sweat like you just ran a marathon.

    OOMPH

    Obstacles are merely opportunities disguised as your worst nightmare.

    And in your worst nightmare, you mostly want to run away.”

    In The Sales Life, the Two Os should make you run towards.

    Thank goodness for Steven Claunch, the one-handed, short-legged basketball star (yup) who effortlessly slaps down obstacles* and assertively moves forward.

    You’ll love his story.

  • 6/21/2025-Mindfulness/Self-care

    Daily Quote

    “Be happy in the moment. That is enough.” Mother Teresa

    SKILL

    The week is over. Forget it. Let it go.

    There’s nothing you can do to change that bastard buyer who jerked your chain or that dork in your XYZ department who messed up a renewal proposal for a client.

    Weekends are about breathing, and being happy for being able to do just that.

    As Mom Terry says in today’s quote, just be happy.

    DO

    As you focus this weekend on slowing down and having some holiday fun, ease up on your judgments too.

    Your prospect is not a bastard, and your peer has co-created some darn good proposals for you in the past. Actually…s/he’s pretty darn talented.

    Give ’em all a break. And yourself, too.

    Commit to mindfulness this weekend. Schedule the activities that bring you peace of mind and joy.

    OOMPH

    Having trouble flipping the Happy Switch to ON.

    No problem.

    Sing along to Bobby McFerrin’s “Don’t Worry Be Happy” song with his friends and you won’t be able to prevent a smile creeping on to your face.

    …and YES, that is Robin Williams hamming it up with Bobby!

  • 6/20/2025-My Mgr junked up my meeting, argh!

    Daily Quote

    “Winners anticipate; losers react.” Tony Robbins

    SKILL

    You’re cruising along in a big pitch meeting when your manager hijacks the meeting and starts rambling down No Value Highway.

    Yikes. What do you do?

    Try this: Seize an opening and say, “Thanks for that…you bring up some good points; do we want to stay on that track or get back to #2 on our agenda?” (Thank goodness you use agendas in pitch meetings!)

    Managers add tremendous value, but sometimes they, too, get overexcited in meetings. That’s ok, they’re human.

    There’s not much you can do about what happened in the past, but you can control the future.

    DO

    Running and controlling pitch meetings requires meticulous preparation, which includes creating tight agendas.

    Today, schedule a practice session for your next big pitch meeting…and invite your manager. In your practice session, assign roles to everyone for the meeting and also lead a discussion on how derailers can be neutralized.

    If your manager is unable to join the practice – but will be there in the client pitch meeting – make sure you review the agenda with them.

    OOMPH

    You want to get to the point where everyone in your circle knows when you have a big pitch meeting coming up because they’ll see you in the conference room practicing with your mates (or you’ll be sucking in a lot of folks to your zoom practice sessions.)

    Meeting practice needs to be a ritual.

    Master basketball shooter Steph Curry knows about rituals, which he details in this video that chronicles everything he does before a game.

  • 6/19/2025-Tighten your Q3 goals

    Daily Quote

    “Shoot for the moon. Even if you miss, you’ll land among the stars.” Les Brown

    SKILL

    How’s Q3 looking? …for both your revenue quota and your skills goals?

    As you prepare for another 90-day combat term, remember the classic sales mantra: manage your performance, not your results.

    “Results” is represented by your quota goal. Your performance relates to your activity goals…and that’s where you focus on your skills.

    By now your manager has dropped your Q3 revenue quota on your head, but today and this week should be spent solidifying your Q3 skills goals.

    DO

    Today, work on your account and skill goals for Q3…get ’em locked-n-loaded this week. Ensure that you include specific measurement metrics for each.

    Which of your top accounts needs a specific goal to stretch you? Is “Grow ACME by 20% in Q3” a big enough goal?

    And which skill do you want to improve? Pick one! Probing? Listening? Qualifying? Revenue projecting? Objection handling?

    Write the specifics down for both your key account(s) and skill.

    OOMPH

    In this clip from the cult-classic Office Space, Peter describes how he works – or in his case, how he doesn’t work. Yet, he helps us remember a healthy goal-setting thought process….

    1. Thinking about goals: gooood!

    2. Writing goals down: NOW you’re talking.

    3. Measuring goal achievement regularly throughout the quarter: WHOA baby! You go…!

  • 6/18/2025-43 tips on closing business

    Daily Quote

    “I know I’m gonna close that account…I just don’t know when.” Michael Hess

    SKILL

    43 different ways to close business??? HA, made you look…” There’s no magic wand that will help you close business.

    But if you follow this formula, you might see a difference in your close rate:

    Closing = value presentation + qualify + objection handling ➗ constantly.

    More or less.

    You can “ask for the business” all you want, but unless you apply the above formula frequently throughout the funnel, you won’t earn high close rates.

    DO

    Today, create a few qualifying and objection-surfacing questions you’ll ask in your customer meetings. (You’re more likely to ask the questions if you first script them.)

    Here’s your first qualifying question that focuses on closing: “You’ve said ‘we’re looking good’….how good are we looking to get your business?”

    As for surfacing objections, how about, “How big are the obstacles that may prevent us from doing a deal?”

    Think about what scenarios will come up in today’s meetings, and prep your questions.

    OOMPH

    The “Always Be Closing” scene from Glen Gary Glen Ross, starring Alec Baldwin is timeless …and harsh, too. (Find it on YT if you need another dose.)

    For a change of pace, check out a parody of the skit featuring none other than Alec Baldwin as he offers a variation on the “ABCs” of sales in this SNL clip. (Even though we’re still half a year from the holidays, this one is fun!)

  • 6/17/2025-Brevity and clarity

    Daily Quote

    “Life is really simple, but we insist in making it complicated.” Confucius

    SKILL

    A big part of success in selling is based on making it simple for your buyers.

    Make it simple for them to understand your value.

    Make it simple for them to understand you.

    If you can distill the complexity of your offering and present it in a way that makes it easy for the customer, you will win the communication game.

    This means cutting down your words and translating for your customers.

    Buyers don’t have the time, energy, or interest to cut through the complexity you unintentionally create.

    DO

    Practice brevity and clarity today!

    Govern your words in your verbal communications. Can you say “more with less”? Can you get your point across faster and easier?

    What about your writing? Are you proofing, editing, and using AI to help you condense your messages?

    More importantly, how’s your “ask”? Are you direct and specific with what you want from your customers?

    Pare it down, today.

    And then work on it again tomorrow.

    You’ll get there.

    OOMPH

    To reinforce today’s message about communication simplicity without some cliche video about K.I.S.S., you’ll need to offer your full attention to this Short.

    Blink, and you’ll miss it…literally. It’s the shortest Short ever produced.

  • 6/16/2025-Hey, didya hear the one about…?

    Daily Quote

    “I’m obsessed with giving the audience something they don’t see coming.” Jordan Peele

    SKILL

    Esteemed Sales Manager Lou Tosto is a great motivator…and he uses a bunch of great lines to inspire his team. One of his best is this one he uses to exhort his sellers as they head out the door for pitch meetings…

    “DON’T BE BORING!”

    Lou recognizes that part of making a sale means being engaging and yes, maybe a bit entertaining too.

    Your buyers won’t base their decisions entirely on your electric personality, but it helps to be charismatic and excited.

    Make the customer feel something, and you’re more likely to be remembered.

    Try telling stories that make your buyers feel.

    DO

    You’re not alone if storytelling doesn’t come naturally to you. But practice will help.

    Start by thinking about a recent experience on another account that might interest your customer (omit the account and buyer names, of course). Try to frame the story so it presents your company’s service proposition….or bolsters your value proposition.

    Practice your story with a friend and keep it to about 90 seconds or so.

    Then…try it on a customer and see where it takes you.

    Even if your client doesn’t jump out of their seat, that’s okay. You got thick skin…keep telling and refining that story until it’s where you want it to be.

    OOMPH

    Lucky for you, Paul Smith, the author of Sell with a Story, is here to help you build storytelling muscle.

    Watch the first ten minutes of this interview with Paul, and you’ll learn specific tips to help you craft stories that get you remembered.