Skill + Do
Not every request from your customer is an emergency, so stop pulling fire alarms. If you were on the support team helping you, how would you want to be engaged?
Most of those charged with helping you sell inside your company probably don’t report directly to you.
Think about that for a minute. What’s the best way to motivate them and get them engaged in helping you?
Also, consider that those very same people might be a bit envious of you. They don’t see you sweat, worry, or stress about your customers…or your job; they hear about the great vacation you just took or the new car you bought and think mostly of those things.
The TOP 10% are those who make everyone feel like a million bucks…whether that person is a peon buyer, the CMO of your top client, or a junior-level support member of your team.
Forget the obvious of not treating them like a subordinate…make them care.
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Tomorrow - March 18
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On this day, Bonnie Blair was born
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Today - March 17
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Know your product...sort of.
Read MoreGetting product confidence in sales roles takes a while, so just be honest with customers about what you do and don’t know while building your expertise.
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March 15 - 16
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Read More
Mindfulness/Self-care
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March 14
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On this day, Steph Curry
Read MoreTo be a top performer, study STUDS like Steph Curry. The engine for high performance is found in the preparation, practice, and repetition of the drills that need attention for game time.
"Only those who will risk going too far can find out how far one can go." T.S. Eliot
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