EI father Dan Goleman is rooting for you
Published on
Skill
Interacting with customers always gets your heart rate going! But when cortisol starts gushing, it can be hard to control knee-jerk reactions. The same goes for pushing for what you need inside your org.
But as you know, optimal performance occurs when you’re calm and measured.
Not every conversation you have with a buyer is meant to produce a winner. Just talk.
Sure, go ahead and dial up your enthusiasm and excite your customers, but apply your EI to stay in control and present your best you.
Just talk…have an adult conversation.
Do
Daniel Goleman, the father of emotional intelligence theory, published Optimal: How to Sustain Personal and Organizational Excellence Every Day in 2024… but it’s still fresh and inspiring today!
Most sellers fancy themselves as emotionally intelligent (and they are…YOU are), but EI work never ends. Soooooo…..
Buy the book today!
Consistent EI study will help you strengthen a core superpower.
Oomph
…welcome back from ordering Optimal – you’re gonna be excited to dig in on great content by Dan the EI Man.
As you await the book’s arrival, watch this YT short and appreciate the three stages of EI that might help you recenter your approach with that stupid client or numbskull office mate…
(…wait! That thinking – and that language – is precisely what needs to be curtailed.)
Quote of the day
True compassion means not only feeling another’s pain but also being moved to help relieve it.