Skill + Do
Chris Voss has been negotiating for decades, so it makes sense to soak up all he has to say. Voss urges you and his other students to mute your ego and lead with empathy in your negotiations.
After working on more than 150 international hostage cases for the FBI, Chris Voss retired as a Fed in 2007 and founded The Black Swan Group, a negotiations training org.
One of Chris’s main tenets is simple for every seller to appreciate: everything is negotiable.
While many nuances and corollaries must be mastered in negotiating, learning to control emotions and lead with empathy is a top priority.
You’ll win most of your negotiations when you don’t view them as "do or die"…keeping your ego at bay doesn’t hurt either. That’s easier said than done, given the immense pressure you face to hit your number, which is why it makes sense to collaborate with your manager before every transaction.
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Tomorrow - January 13
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That tense moment in your meetings
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January 11 - 12
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Mindfulness/Self-care
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January 10
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Pitch meeting agendas, (part 2 of 2)
It is undebatable that preparing agendas guarantees productive interactions. And yet, agendas prevent elements that may adversely affect your meeting intentions and goals.
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January 9
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Pitch meeting agendas, (part 1 of 2)
Your buyer relaxes the second you present a formal agenda because they know you won’t waste their time. There IS no downside to using agenda, so get disciplined and do it!
"People love to be asked how to do something. They feel powerful, and from a deferential position, you’ve actually granted that power, and you’re the one with the upper hand in the conversation." Chris Voss
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