Skill + Do
So you’ve bought into the concept that the act of closing encompasses many skill applications needing activation during the sales cycle…good!
Because qualifying and objection-handling skills are foundational to closing, you need to sharpen those specific skills.
Since you’ve begun your journey by creating scripted qualifying and objection-handling questions, you may want to consider going deeper with the process: create a few more so you have variations to choose from. There is always more than one way to ask a question, and you’ll need to get comfortable with a version that rolls off your tongue.
Here’s a qualifying question to prompt further action: "Where are you with your analysis of my offering and potential alternatives?"
And here’s another objection surfacing question: "What do you think is the number one thing we must address to keep moving forward?"
Execution is everything, so after you write down the questions you’ll ask your customers in your notebook, you must hear your voice say the words to help make them real. Practice by saying them aloud.
Between creating the questions, writing them down in your notebook, and practicing them aloud, there’s no excuse for not asking them in your pitch meetings.
The worst that could happen is…well, actually, there is no downside. Ask them.
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Tomorrow - May 21
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99 SELLING days 'til Q4
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Today - May 20
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On this day, jeans were born
Listen to your mom: "…don’t dress like a slob." At the same time, don’t be afraid to dress with personality. But definitely, dress like you can handle a big order from your customer.
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May 19
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"Remind me how I WEED an objection?"
Objection handling requires a measured approach to get the buyer to trust you. Not rushing to solve the objection means you’ll get more insights and truths that you’ll need to solve problems.
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May 17 - 18
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Play with mercury, like Frank Zappa
"I know I’m gonna close that account…I just don’t know when." Michael Hess
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