Daily Quote |
Skill
When you hear "role-play," do you feel small beads of sweat dripping down your back? Do you look around for a chair on a stage under a bright, hot light?
Fear not. That was yesterday's version of RPing, and if scar tissue remains, you can contact an attorney and try to collect damages from that dastardly sales manager.
Role-playing in the modern era is different. It can be fun! (Wouldn't it be great if you ONLY role-played with your best work friend?)
Successful role-playing is based on three simple guidelines that are so simple you can start doing them – and benefitting – today.
Do
Think of something you said in a recent meeting with a customer that could be improved upon.
It could be a response to a question; a solution that attempts to solve an objection; or how you attempted to customize your value prop for that customer. Anything.
Write the scenario down as factually as possible, then pull a friend into your conference room and de-brief her/him. Explain what you want out of the exercise and have at it. Just start playing. (If you're not in the office, join a video call together.)
Resist the urge to discuss the issue, instead, ROLE-PLAY the scenario.
Oomph
Whether cold-calling or warm-calling (whatever the heck that is), practicing various prospecting scenarios through role-plays is guaranteed to build strong skill muscle.
Role-playing can and should be very serious, but stuff from your role-play partner can often push you into weird and funny territory. Jim and Dwight from The Office perfectly demonstrate that in this 2-minute clip.
Take your role-playing seriously, but have fun too. Laugh when you can…mostly at yourself!
Whether cold-calling or warm-calling (whatever the heck that is), practicing various prospecting scenarios through role-plays is guaranteed to build strong skill muscle.
Role-playing can and should be very serious, but stuff from your role-play partner can often push you into weird and funny territory. Jim and Dwight from The Office perfectly demonstrate that in this 2-minute clip.
Take your role-playing seriously, but have fun too. Laugh when you can…mostly at yourself!
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