Skill + Do
Not all servicing scenarios present an opportunity for you to slip into selling mode, but be aware of all your opportunities with clients to discuss your value.
You know your product / offering is imperfect; that means servicing opportunities may occur as soon as the ink dries. Any interaction with your customer is deemed good, even those times when they might be piping mad from an error or execution snafu.
That’s okay; it happens. You’ll fix it.
Every interaction short of an emergency (when clients are irate) must be viewed as a selling opportunity.
After the sale has been made, the TOP 10% don’t think about selling or servicing because they’re ALWAYS sneaking benefits into their conversations with buyers. You’re the best judge on how/when to shift to selling mode, but the point is don’t lose an opportunity to learn about your customer and their needs.
Your customer may need more of what you got, and servicing conversations could be the path toward helping them spend more with you!
-
Tomorrow - December 6
-
Open your eyes on "Closed-Losts"
-
Today - December 5
-
SAVE your end-of-year commish
Read MorePlaying for extra cash every 90 days is a golden opportunity to create freedom both today and tomorrow. Tithe at least ten percent of each commission check.
-
December 4
-
Time mgmt: slow down December
Read MoreRegular and consistent focus on priorities and decision-making removes the sting of disappointment you might feel when appraising your time management skills.
-
December 3
-
Your REALLY fun holiday party (??)
Read MoreWhere else are ya gonna wear your bad holiday sweater that Aunt Alice bought you last year? Proudly wear it at your office holiday party in her honor…make Alice’s year!
The customer’s perception is your reality. ~ Kate Zabriskie
Receive MySalesDay each morning in your inbox.
Receive MySalesDay each morning in your inbox.
- SKILL. DO. OOMPH.
- Each morning of the business week, you'll receive a 2-minute read summarizing a daily dose of selling best practices and inspiration.
- No spam
- At any time you wish to unsubscribe, email unsubscribe@mysalesday.io, and your inbox subscription will be canceled within 48 hours.
