Category: Uncategorized

  • 6/13/2025-“I don’t need to prepare, I got this.”

    Daily Quote

    “Failing to prepare is preparing to fail.” Benjamin Franklin (and made popular by John Wooden)

    SKILL

    Thorough and strategic preparation is the foundation for successful selling. You’ve heard that, but do you believe and DO it?

    Have you wondered why something as simple and proven as preparing for pitch meetings is often overlooked?

    It’s because your “I got this!” kicks in… and makes you believe you do.

    The worst feeling in the world is walking out of the meeting mumbling, “I shoulda done more homework.”

    Prep is a controllable variable.

    DO

    Focus your preparation skills on your client interactions: “sales calls”, a.k.a. “pitch meetings”.

    Create a pre-meeting template to help guide you.

    Write down these titles in the A column of a sheet:
    1. Client names
    2. Meeting agenda/goal
    3. MY meeting goal (not publicly broadcast to the customer, nor a part of #2)
    4. Issues (a.k.a. “objections and obstacles”)
    5. Strategic questions
    6. Stories
    7. Anticipated next steps and obligations

    Fill out the template before every customer meeting!

    OOMPH

    Having won ten national championships in college basketball, UCLA’s John Wooden is inarguably the greatest winning men’s basketball coach on the planet. (Calm down, Geno Auriemma fans…note the word “men’s”!)

    The anchor of Wooden’s winning ways is his Pyramid of Success, which doesn’t only apply to basketball…it applies to you and what you’re doing right now.

    This video introduces you to Wooden’s Pyramid and is peppered with a bit of hoops trash talk.

  • 6/12/2025-Rev your Q4 engine

    Daily Quote

    “Without leaps of imagination or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning.” Gloria Steinem

    SKILL

    Close your eyes and picture yourself around your Thanksgiving table this November, surrounded by family, friends, and great food. Your Q4 will be “in the books” by then.

    …the food and drink will taste so much better if you nail the last quarter of the year…right?

    The feeling you don’t want to have come late November – or whenever your Q4 selling ends – is that you ran out of time.

    Study the calendar hard to understand the time parameters of your Q4 selling season…and then work on Q4 today!

    DO

    You don’t merely want to hit your Q4 goal; you want to smash it out of the park. To do that, you’ll need to think and act differently than you do in Qs 1-3.

    Ask yourself these questions to stimulate strategic Q4 action:
    1. How can you sweaten the ideas and proposals you’re pitching to your Q4 target accounts?

    2. What is your Plan B for your Q4 target accounts? (Develop those ideas now.)

    3. What ideas can you present to your “B” accounts to get them aboard?

    4. Which KDMs need your manager’s appeal for a meeting?

    It takes a village…mobilize yours today!

    OOMPH

    If you carve out time and work on your Q4 each day for the next few months, you won’t have to respond like the sprinter on the track in this Short.

    While he notches a very impressive comeback, don’t think you can do the same for your Q4. You must run your Q4 game from the front.

  • 6/11/2025-Renew EVERY account

    Daily Quote

    “You can focus on adoption, retention, expansion, or advocacy; or you can focus on the customer’s desired outcome and get all of those things.” Lincoln Murphy

    SKILL

    According to the book Marketing Metrics, you have a 60 to 70% chance of selling to an existing customer and a 5% to 20% probability of selling to a new prospect.

    However, just because your client bought once doesn’t mean you’ll skate through the renewal process. Often, you’ll need to work harder to secure a second contract.

    Your renewal strategy should include the following:
    1. Examine the data on how your client used your product or service,
    2. Talk to your account managers to learn what they learned from interacting with the client,
    3. Dust off your probing and qualifying skills…

    DO

    Build a playbook of questions to ask your customer that will help you secure compelling contract #2:

    1. “What did you like most about our product/service?” (And of course, “What didn’t meet your expectations?”)

    2. What do you wish we could do more of for you?”

    3. “How would you quantify the value you’re getting from our offering/partnership?”

    4. “How was our service?” (How can our service have been better?)

    5. “Who would you use if you didn’t renew with us?”

    Indeed, you can add much more to this list…do it today so you’re ready when your renewal efforts begin.

    OOMPH

    While entertaining to watch the filmmaker Christopher Nolan participate in a rapid-fire interview (15 questions in 60 seconds), this Short illustrates the exact opposite of what your renewal strategy will be with your clients.

    Watch it.

    Can you identify the strategy differences?

    Nolan’s interviewer asks closed questions…many of which are insipid and don’t reveal a dam thing. You’ll be asking open-ended, impact questions.

  • 6/10/2025-Email BPs, take #65

    Daily Quote

    “How to write a good email: first, write your email. Second, delete most of it. Last, hit send.” Dan Munz

    SKILL

    Email hit rates will always be minuscule, but it’s a good practice to step back a second before hitting “send” because there’s always the chance you’ll get a response!

    Consider these two essential facts about email communication:

    1. Quality and accuracy are much more important than reply speed. You get no brownie points for replying to every client email in 3.4 seconds. Take your time to make your notes clear and brief.

    2. Email is a lousy conversation tool. (Eeesh…the back-n-forth-n-forth-n-back.) Email convos get soooooo tedious and always create confusion. (Don’t assume you can’t get your prospect/client on the phone.)

    DO

    For every email today, practice this protocol: create, pause, edit, read aloud, pause, edit, send. If you like acronyms: “CPERPES.” (It’ll grow on ya.)

    And…or…

    …stuff your essential emails in your drafts folder for a few minutes before you send ’em. (The time away is guaranteed to help you spot improvement areas.)

    Just because you’re constantly traveling in the fast lane doesn’t mean you can’t slow down and apply thought to your emailing.

    OOMPH

    Forget how you might feel about Louis C.K. (polarizing dude, eh?)…nobody has nailed the absurdity of email like he does in this R-rated Short.

    Enjoy!

  • 6/9/2025-Get outa my way today!

    Daily Quote

    “Why is Monday so far away from Friday and Friday so bloody close to Monday?” Anonymous

    SKILL

    How ya feeling…1-10?

    It’s okay if you’re closer to 1 than you want to admit…especially if you’re suffering from a Summer Weekend Fun Hangover!

    When you feel slow, it’s easy to remain in the slow lane. But you gotta fight that. Remember, you dictate the pace…you establish your sense of urgency.

    Easing into a week is not really a thing. You can’t afford to waste a drop of time in this competitive arena. Mondays are 20% of your workweek…more if you’re taking a Summer Friday this week!

    DO

    Don’t fall back on the Summer Monday Syndrome and allow yourself to coast.

    The title of this section is “DO”…so do something really good, today. Make something happen. Anything!

    And after you do something that builds momentum, write about it in your WINS Journal tonight to help you celebrate your “DOing.”

    Don’t mistake quantity for quality. Focus on a significant DO today. Get your butt into the fast lane.

    OOMPH

    Regardless of the side of the bed you woke up on this morning, you may get a kick to your day and week with Kobe.

    No, not steak. Kobe Bryant…the brilliant and immortalized basketball player.

    Listen here to one of Kobe’s best speeches.

    Even if you’re not a basketball fan, you’ll appreciate his intensity and great attitude. That guy was a supreme DOer!

  • 6/7/2025-Mindfulness/Self Care

    Daily Quote

    “I have fun out there on the court, smiling, laughing, trying to have good demeanor.” Stephen Curry

    SKILL

    Monday through Friday, you compete…hard. AND YOU LOVE IT. (Good!)

    One of the reasons you’re in sales is the fulfillment you get from being in the game.

    So, how do you keep your competitive edge M-F and then relax and become mindful on the weekends?

    Simple: you just do. You create boundaries and stick to them. M-F you go hard, and S/S you chill and rejuvenate your mind, body, and soul.

    Take Steph Curry, for example. Whether you actively follow the NBA or not, you know he’s a hyper-competitive baller. And yet, when you watch him play, you see he’s having fun too.

    DO

    It’s hard to turn off the flow of your competitive juices on the weekend. You run hot in the red-zone Monday through Friday which means it’s sometimes hard to get your body and mind to chill on days of the week that start with an “S.”

    It takes practice, but it’s fun to practice!

    Step 1: lose your phone.

    Step 2: don’t look for your phone.

    Step 3: lay on your back and stare at the puffy clouds in the sky for at least 20 minutes today.

    Step 4: Replace any of the above with other nothings.

    OOMPH

    If your competitive juices are still pulsing from a long week, perhaps this custom meditation for athletes will speak your language and bring you down a bit.

    As a sales athlete, you understand your body and mind can’t run at max speed forever.

  • 6/6/2025-What to do about Summer Fridays?

    Daily Quote

    “It is the working man who is the happy man. It is the idle man who is the miserable man.” Ben Franklin

    SKILL

    Summer Fridays are great, right? Even if you’re working today, everything feels more relaxed.

    However, Summer Fridays come with mixed messages and can mess with your head.

    “Go ahead, take Friday off…but, you’d better blow out your number this quarter. Hey, where ya going?? You’re actually taking the day off??”

    Whether or not your company or manager transmits conflicting signals, your quota doesn’t care what day it is.

    So…what is the best way to play the Summer Fridays game?

    DO

    First of all, don’t overthink Summer Fridays…

    Take ’em when you want and need, but don’t fall behind as a result.

    If today’s calendar has been blocked for weeks with the words “SUMMER FRIDAY,” then go have fun – and don’t look at your phone. Don’t work!

    If you’re working today, that’s great too. Make your effort meaningful. You know quota achievement is simply a formula of time plus effort, so at some point, you have to put in the time.

    OOMPH

    If you’re off today, maybe this clip of summer fun in Vermont will inspire you to get out into nature.

    And if you’re working today, maybe this clip will get you excited for next Friday when you have off.

    (Ahhhhhh, Vermont!)

  • 6/5/2025-NO to chips, yes to exercise snacks

    Daily Quote

    “Exercise in the morning before your brain figures out what you’re doing.” Tanya Poppett

    SKILL

    You don’t need the latest research to convince you how physical fitness can help you sell. And you certainly don’t need a PhD to know that if you stare at your computer all day, you’ll feel like mush by 3 pm.

    The brain needs oxygen and blood to perform optimally…so why are you sitting on your butt all day and letting the oxygen and blood pool in your butt?

    Try “exercise snacks” – short, frequent bursts throughout the day! They’re better for ya than chips and crackers.

    DO

    Set your alarm today for :55 minutes and when it rings, get up and do something physical for 5 minutes.

    Pushups…sit-ups…jumping jacks…whatever.

    If possible, walk around the block.

    KEEP setting your alarm for the 55-minute mark of each hour.

    Sure, you’ll run many red lights throughout the day because you can’t tear away, but even if you get in three or four exercise snacks, you’ll feel better and be more productive.

    OOMPH

    Stand up….YES, right now.

    Stand up, hit the link below, and DO the 5-minute exercise.

    You will be sooooo happy you did.

    Plus, you’ll be amazed at how something so simple and easy can make you feel so energized and good.

  • 6/4/2025-On This Day…shopping carts. (You read right.)

    Daily Quote

    “Because I bought on sale, I actually made money.” Anonymous.

    SKILL

    On this day in 1937, the world’s first shopping carts were introduced at Humpty Dumpty grocery stores in Oklahoma City.

    Alleluia.

    Carts hold STUFF…more stuff than your arms can hold.

    Sales is about MORE. Shopping carts = MORE.

    Commission checks…MORE stuff you can buy.

    More solutions for your customers?? …more stuff for them and you.

    What about more effort? …more strategic thinking by you? Where does that all fit?

    Physical or online…shopping carts are cool.

    DO

    Buy some stuff today.

    It doesn’t matter if you shop at Dollar General, Target, Amazon, or BMW — buy something today.

    Use a shopping cart to boost the economy and get that money flowing.

    Some days are savings days, others are buying days.

    Today, promote your profession and be a buyer. Do you feel the motivation kick in after you hit the “confirm” button?? …goooood!

    OOMPH

    Shopping carts can turn ordinary people into devils, as you’ll see in this SNL skit named “Supermarket Spree” featuring Melissa McCarthy. (She’s at her finest!)

    (Remember what it was like when your mom plopped you in a shopping cart and wheeled you around the store? No? C’MON!! …you missed out.)

  • 6/3/2025-Getting PIP’ed can be helpful

    Daily Quote

    “Success is the ability to go from failure to failure without losing enthusiasm.” Sir Winston Churchill

    SKILL

    Your manager has just invited you to a meeting with HR, which explains your weeks-long stomachache. You’re about to be PIP’ed. (Arrrfff.)
    While you may not be surprised, it’s not fun to be told you’re on a Performance Improvement Plan.

    Alas, your world is not ending. Breathe!

    The lemonade you’ll soon be making marks a new phase of your professional growth: you’re gonna get a big lesson in what it means to *fight*.

    (If you’re nowhere close to a PIP right now…GOOD, but *learning to fight* is a superpower you still need to develop.)

    DO

    If you’re on a PIP, about to be PIPed, or curious about what you should do when/if it happens, take notes:
    1. What *specifically* do you need to do to get *un-PIPed*? Get details and exact expectations from management.

    2. How will the org support you in getting *un-PIPed*? Request supplemental training and coaching in the areas where you need improvement.

    3. Develop your *fight* plan? “Flight” is not an option.

    Even if you’ve grown out of love for your company, product, or manager…*fight*! Don’t bail. And don’t make excuses for whatever happened in the past.

    Move forward *swinging* hard.

    OOMPH

    The seeds that define your *fight* took root a long time ago. But you’re better at it today than you were yesterday, and the same goes for tomorrow when you’ll be even better.

    You came to the sales game with plenty of ambition and a strong aversion to losing. But *fighting through adversity* is a learned skill – it’s acquired over time and through many battles.

    Whether you’re at the bottom of the sales standings or the top, this training montage from the first **Rocky** movie may bring out *more* fight in you.

    *Fight* takes work.