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Category: Uncategorized
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6/18/2025-43 tips on closing business
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6/17/2025-Brevity and clarity
Daily Quote “Life is really simple, but we insist in making it complicated.” Confucius
SKILL A big part of success in selling is based on making it simple for your buyers.
Make it simple for them to understand your value.
Make it simple for them to understand you.
If you can distill the complexity of your offering and present it in a way that makes it easy for the customer, you will win the communication game.
This means cutting down your words and translating for your customers.
Buyers don’t have the time, energy, or interest to cut through the complexity you unintentionally create.
Read More DO Practice brevity and clarity today!
Govern your words in your verbal communications. Can you say “more with less”? Can you get your point across faster and easier?
What about your writing? Are you proofing, editing, and using AI to help you condense your messages?
More importantly, how’s your “ask”? Are you direct and specific with what you want from your customers?
Pare it down, today.
And then work on it again tomorrow.
You’ll get there.
Read More OOMPH To reinforce today’s message about communication simplicity without some cliche video about K.I.S.S., you’ll need to offer your full attention to this Short.
Blink, and you’ll miss it…literally. It’s the shortest Short ever produced.
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6/16/2025-Hey, didya hear the one about…?
Daily Quote “I’m obsessed with giving the audience something they don’t see coming.” Jordan Peele
SKILL Esteemed Sales Manager Lou Tosto is a great motivator…and he uses a bunch of great lines to inspire his team. One of his best is this one he uses to exhort his sellers as they head out the door for pitch meetings…
“DON’T BE BORING!”
Lou recognizes that part of making a sale means being engaging and yes, maybe a bit entertaining too.
Your buyers won’t base their decisions entirely on your electric personality, but it helps to be charismatic and excited.
Make the customer feel something, and you’re more likely to be remembered.
Try telling stories that make your buyers feel.
Read More DO You’re not alone if storytelling doesn’t come naturally to you. But practice will help.
Start by thinking about a recent experience on another account that might interest your customer (omit the account and buyer names, of course). Try to frame the story so it presents your company’s service proposition….or bolsters your value proposition.
Practice your story with a friend and keep it to about 90 seconds or so.
Then…try it on a customer and see where it takes you.
Even if your client doesn’t jump out of their seat, that’s okay. You got thick skin…keep telling and refining that story until it’s where you want it to be.
Read More OOMPH Lucky for you, Paul Smith, the author of Sell with a Story, is here to help you build storytelling muscle.
Watch the first ten minutes of this interview with Paul, and you’ll learn specific tips to help you craft stories that get you remembered.
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6/14/2025-Mindfulness/Self Care
Daily Quote “It’s a funny thing about life, once you begin to take note of the things you are grateful for, you begin to lose sight of the things that you lack.” Germany Kent
SKILL Collecting toys and material wealth is not why you’re in sales.
It may have been part of why you signed up for The Sales Life, but in your heart, you know it’s not what drives you.
Ask any senior seller how much they made in commissions two or three years ago, and they won’t remember.
Ask the same seller what s/he’s most proud of in the last few years, and you’ll hear anecdotes of collaboration, fighting through obstacles, and lessons of perseverance. The word “teamwork” will come up.
The only details they’ll be able to recall are the specific names of those they joined arms with on the battlefield.
Read More DO You know that getting what you want is only a decision away.
Do you want a robust pipeline? …schedule more prospecting time.
Wanna nail your quarterly goals? …set achievement milestones and hold yourself accountable.
It’s the same with mindfulness.
To mentally escape – a requisite weekend activity for all seller athletes – you must do the things that bring you joy and release. And that includes dedicating yourself to a mindfulness practice.
Read More OOMPH Endless staring at the surf definitely counts as a mindfulness activity.
But if you can’t get to a beach today, launch this extended play video on your TV monitor and dare yourself to take anything seriously!
Even if you’re cleaning the house today, which can be meditative, frequent glances at the images on your monitor will bring added peace and serenity.
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6/13/2025-“I don’t need to prepare, I got this.”
Daily Quote “Failing to prepare is preparing to fail.” Benjamin Franklin (and made popular by John Wooden)
SKILL Thorough and strategic preparation is the foundation for successful selling. You’ve heard that, but do you believe and DO it?
Have you wondered why something as simple and proven as preparing for pitch meetings is often overlooked?
It’s because your “I got this!” kicks in… and makes you believe you do.
The worst feeling in the world is walking out of the meeting mumbling, “I shoulda done more homework.”
Prep is a controllable variable.
Read More DO Focus your preparation skills on your client interactions: “sales calls”, a.k.a. “pitch meetings”.
Create a pre-meeting template to help guide you.
Write down these titles in the A column of a sheet:
1. Client names
2. Meeting agenda/goal
3. MY meeting goal (not publicly broadcast to the customer, nor a part of #2)
4. Issues (a.k.a. “objections and obstacles”)
5. Strategic questions
6. Stories
7. Anticipated next steps and obligationsFill out the template before every customer meeting!
Read More OOMPH Having won ten national championships in college basketball, UCLA’s John Wooden is inarguably the greatest winning men’s basketball coach on the planet. (Calm down, Geno Auriemma fans…note the word “men’s”!)
The anchor of Wooden’s winning ways is his Pyramid of Success, which doesn’t only apply to basketball…it applies to you and what you’re doing right now.
This video introduces you to Wooden’s Pyramid and is peppered with a bit of hoops trash talk.
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6/12/2025-Rev your Q4 engine
Daily Quote “Without leaps of imagination or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning.” Gloria Steinem
SKILL Close your eyes and picture yourself around your Thanksgiving table this November, surrounded by family, friends, and great food. Your Q4 will be “in the books” by then.
…the food and drink will taste so much better if you nail the last quarter of the year…right?
The feeling you don’t want to have come late November – or whenever your Q4 selling ends – is that you ran out of time.
Study the calendar hard to understand the time parameters of your Q4 selling season…and then work on Q4 today!
Read More DO You don’t merely want to hit your Q4 goal; you want to smash it out of the park. To do that, you’ll need to think and act differently than you do in Qs 1-3.
Ask yourself these questions to stimulate strategic Q4 action:
1. How can you sweaten the ideas and proposals you’re pitching to your Q4 target accounts?2. What is your Plan B for your Q4 target accounts? (Develop those ideas now.)
3. What ideas can you present to your “B” accounts to get them aboard?
4. Which KDMs need your manager’s appeal for a meeting?
It takes a village…mobilize yours today!
Read More OOMPH If you carve out time and work on your Q4 each day for the next few months, you won’t have to respond like the sprinter on the track in this Short.
While he notches a very impressive comeback, don’t think you can do the same for your Q4. You must run your Q4 game from the front.
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6/11/2025-Renew EVERY account
Daily Quote “You can focus on adoption, retention, expansion, or advocacy; or you can focus on the customer’s desired outcome and get all of those things.” Lincoln Murphy
SKILL According to the book Marketing Metrics, you have a 60 to 70% chance of selling to an existing customer and a 5% to 20% probability of selling to a new prospect.
However, just because your client bought once doesn’t mean you’ll skate through the renewal process. Often, you’ll need to work harder to secure a second contract.
Your renewal strategy should include the following:
1. Examine the data on how your client used your product or service,
2. Talk to your account managers to learn what they learned from interacting with the client,
3. Dust off your probing and qualifying skills…Read More DO Build a playbook of questions to ask your customer that will help you secure compelling contract #2:
1. “What did you like most about our product/service?” (And of course, “What didn’t meet your expectations?”)
2. What do you wish we could do more of for you?”
3. “How would you quantify the value you’re getting from our offering/partnership?”
4. “How was our service?” (How can our service have been better?)
5. “Who would you use if you didn’t renew with us?”
Indeed, you can add much more to this list…do it today so you’re ready when your renewal efforts begin.
Read More OOMPH While entertaining to watch the filmmaker Christopher Nolan participate in a rapid-fire interview (15 questions in 60 seconds), this Short illustrates the exact opposite of what your renewal strategy will be with your clients.
Watch it.
Can you identify the strategy differences?
Nolan’s interviewer asks closed questions…many of which are insipid and don’t reveal a dam thing. You’ll be asking open-ended, impact questions.
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6/10/2025-Email BPs, take #65
Daily Quote “How to write a good email: first, write your email. Second, delete most of it. Last, hit send.” Dan Munz
SKILL Email hit rates will always be minuscule, but it’s a good practice to step back a second before hitting “send” because there’s always the chance you’ll get a response!
Consider these two essential facts about email communication:
1. Quality and accuracy are much more important than reply speed. You get no brownie points for replying to every client email in 3.4 seconds. Take your time to make your notes clear and brief.
2. Email is a lousy conversation tool. (Eeesh…the back-n-forth-n-forth-n-back.) Email convos get soooooo tedious and always create confusion. (Don’t assume you can’t get your prospect/client on the phone.)
Read More DO For every email today, practice this protocol: create, pause, edit, read aloud, pause, edit, send. If you like acronyms: “CPERPES.” (It’ll grow on ya.)
And…or…
…stuff your essential emails in your drafts folder for a few minutes before you send ’em. (The time away is guaranteed to help you spot improvement areas.)
Just because you’re constantly traveling in the fast lane doesn’t mean you can’t slow down and apply thought to your emailing.
Read More OOMPH Forget how you might feel about Louis C.K. (polarizing dude, eh?)…nobody has nailed the absurdity of email like he does in this R-rated Short.
Enjoy!
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6/9/2025-Get outa my way today!
Daily Quote “Why is Monday so far away from Friday and Friday so bloody close to Monday?” Anonymous
SKILL How ya feeling…1-10?
It’s okay if you’re closer to 1 than you want to admit…especially if you’re suffering from a Summer Weekend Fun Hangover!
When you feel slow, it’s easy to remain in the slow lane. But you gotta fight that. Remember, you dictate the pace…you establish your sense of urgency.
Easing into a week is not really a thing. You can’t afford to waste a drop of time in this competitive arena. Mondays are 20% of your workweek…more if you’re taking a Summer Friday this week!
Read More DO Don’t fall back on the Summer Monday Syndrome and allow yourself to coast.
The title of this section is “DO”…so do something really good, today. Make something happen. Anything!
And after you do something that builds momentum, write about it in your WINS Journal tonight to help you celebrate your “DOing.”
Don’t mistake quantity for quality. Focus on a significant DO today. Get your butt into the fast lane.
Read More OOMPH Regardless of the side of the bed you woke up on this morning, you may get a kick to your day and week with Kobe.
No, not steak. Kobe Bryant…the brilliant and immortalized basketball player.
Listen here to one of Kobe’s best speeches.
Even if you’re not a basketball fan, you’ll appreciate his intensity and great attitude. That guy was a supreme DOer!
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6/7/2025-Mindfulness/Self Care
Daily Quote “I have fun out there on the court, smiling, laughing, trying to have good demeanor.” Stephen Curry
SKILL Monday through Friday, you compete…hard. AND YOU LOVE IT. (Good!)
One of the reasons you’re in sales is the fulfillment you get from being in the game.
So, how do you keep your competitive edge M-F and then relax and become mindful on the weekends?
Simple: you just do. You create boundaries and stick to them. M-F you go hard, and S/S you chill and rejuvenate your mind, body, and soul.
Take Steph Curry, for example. Whether you actively follow the NBA or not, you know he’s a hyper-competitive baller. And yet, when you watch him play, you see he’s having fun too.
Read More DO It’s hard to turn off the flow of your competitive juices on the weekend. You run hot in the red-zone Monday through Friday which means it’s sometimes hard to get your body and mind to chill on days of the week that start with an “S.”
It takes practice, but it’s fun to practice!
Step 1: lose your phone.
Step 2: don’t look for your phone.
Step 3: lay on your back and stare at the puffy clouds in the sky for at least 20 minutes today.
Step 4: Replace any of the above with other nothings.
Read More OOMPH If your competitive juices are still pulsing from a long week, perhaps this custom meditation for athletes will speak your language and bring you down a bit.
As a sales athlete, you understand your body and mind can’t run at max speed forever.
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